Customer Testimonials
Rick Didio, the Service Director took the time to come and talk to my wife and I to ensure we fully understood the work being done and clearly explained why the work was necessary. Darren was our service advisor was just as helpful and informative. Great team and ultra professional team of experts!
Dishonest, untrustworthy, unprofessional. Went in to have a wheel checked for damage due to hitting a pothole.
I was told that the wheel is bent and had to be replaced. I can buy that!
When I was informed about the price, I decided to consider it. The advisor, Brandon Traveline, didn't even offer any estimate paperwork. I had to request paperwork.
The paperwork he gave me made no mention of needing a new front wheel rim. What was unusual was that there were no fees associated with any of the paperwork. I insisted that he at least write in ... Read More DealerRater - Jun 20, 2025
Going to purchase a new vehicle can be a stressful experience but I have to tell you working with Eric Manzano and Sebastian was an absolute pleasure. Extremely polite, professional, and made the entire process stress free and easy. They made the entire process seamless. I will definitely go back and see them when it’s time to purchase again. If you’re in the market and want a stress free experience, go see these guys.
Nisan (Take) Advantage Customer Warrantee, cost : $2400.00 useless, make sure that you want to purchase this useless warrantee, You will not be able to get a refund. Extremely disappointed. READ do not trust that you are dealing with professionals, soon you will find that your are dealing with "Use Car Salespeople" a lot of small talk/nonsenses. "BUYER BEWARE"
Henrry recently assisted us and was very helpful and attentive. He provided us with exceptional service.
I called Saturday (4 business days ago) to get a service quote and got a call center. The call center told me they can't give me a quote, nor can they transfer me to the store. I did not get a return call. I tried calling today and the line hung up on me several times. I've been getting my car serviced there for years and have also purchased cars from them. It shouldn't be this complicated.
would like to thank miss Jeny Hoyos for the great deal an makeing things very easy an explaining step by step '' had made this the easeyed in an out i ever had '' also Mr . paul Snedic a special thanks as well make s things go smoth from the beginning an even after the sale '' when comming to this dealership u can count on all that work there ''i give this dealer ship AAA PLUS from sales to service thanks so much mark schilling
I had a wonderful experience at the moment I walked in, Randy was very attentive to my needs and answered all my questions! Very good service and easy to reach at all times.
I had the pleasure of working with Randy Torres when my wife and I were looking to purchase our new vehicle, and I can’t speak highly enough of his service. From the moment we walked into the dealership, Randy Torres made us feel welcome and comfortable. He was incredibly knowledgeable, answering all our questions with patience and clarity, and took the time to understand exactly what we were looking for.
He wasn’t pushy at all and truly made the experience about finding the right vehicle for us rather than just making a sale. Randy Torres was professional, friendly, ... Read More DealerRater - Jan 20, 2025
The GM, Paul Snedic is amazing. I purchased a truck from him a couple of years ago. He was knowledgeable and professional and didn't over sell me. I appreciate a dealership that understands a customer's needs and budget. It's even more important today with current interest rates as high as they are. I referred my brother's wife to him when she needed a new car. She told me her experience was the best car buying experience she ever had! I highly recommend buying from any dealership he is associated with.
I purchased a vehicle with Henry and he was extremely helpful! He helped with the entire process and was very knowledgeable on the entire process.
I purchased a vehicle with Henry and he was extremely helpful! He helped with the entire process and was very knowledgeable on the entire process. Would recommend this dealer to anyone looking for a car.
Compare un con Henry Baez y fue una experiencia incredible. Es un vendor excelente.
I purchased a car at Wesley chapel Nissan and it was a wonderful experience. Henry Baez helped me in the process and he made everything very easy. He is a great sales representative with a lot of knowledge making my experience great!
Tuve una experiencia magnífica en Welsey Chapel Nissan. Compré un carro con Henry Baez y él fue fenomenal. Me ayudó en todo y se aseguró de que yo estuviera contenta con mi compra.
Compré un carro en Wesley chapel Nissan y tuve una experiencia súper buena. Henrry Báez fue quien me ayudó, y él fue fenomenal.
Compre un carro en Wesley Chapel Nissan con Henry Baez. Tuve la mejor de las experiencias, sumamente Profesional, decidodo en ayudarte en todo momento.
Compre un carro en Wesley Chapel Nissan con Henry Baez. Tuve la mejor de las experiencias, sumamente Profesional, decidido en ayudarte en todo momento
I bought a car with Henry Baez in Wesley Chapel Nissan and had a wonderful experience. He was a pleasure to work with and understood exactly what I was looking for. He went out of his way to make the deal work and I’m very happy with my vehicle.
Bought my car from Henry Baez. He was a no pressure salesman. The experience was amazing. Definitely recommend working with Henry.
I bought a car at Wesley Chapel Nissan. The sales representative that helped me was extremely helpful and knowledgeable. 1 would definitely recommend working with Henry Baez in your car buying experience!!
I bought a car at Wesley Chapel Nissan. The sales representative that helped me was extremely helpful and knowledgeable. 1 would definitely recommend working with Henry Baez in your car buying experience!!
I had the best experience at this Nissan dealer! I couldn’t get a bank to approve me and the finance team here was amazing esp Fitzroy! He also followed up with me during the process made it easier for me.
When I get both of my vehicles serviced. They provide excellence service. Kevin was able to explain what my car needed and why.
Amazing working with Eric for my 2024 Nissan Frontier Lease. He went over all the features and made sure it was the truck I wanted. Finance was a breeze. I would recommend them and I will go back for sure.
Cheridyn was super helpful in their customer service department!
Best experience in buying a car!
I had an exceptional experience at Wesley Chapel Nissan, thanks to the incredible assistance of Mr. Gallimore. He went above and beyond in handling my finance paperwork, ensuring that every detail was managed with precision and care. Mr. Gallimore worked diligently to get me into the best possible financial situation, making what could have been a stressful process seamless and even enjoyable. His professionalism, expertise, and dedication to customer satisfaction truly stood out. I highly recommend visiting Wesley Chapel Nissan and working with Mr. Gallimore for a top-tier car-buying experience!
From pre-sale to post-sale, every step of the way was smooth. The sales person Dante all the way to the finance person Fitzroy. They made the transaction seamless and took away any skepticism I had when purchasing a new vehicle.
From the moment I arrived at Wesley Chapel Nissan, I felt at ease. I was greeting by Donte the salesman, who showed me a few Altima's from their inventory. Once I made my decision to purchase, I was then handed off to Fitz, the Finance Manager. Usually, finance is the reason most choose not to purchase. With him, all of the questions that I had, he had an answer for. I've never been so comfortable with purchasing a car. Fitz, you are an awesome Finance manager and Donte an awesome Sales Manager.
Thanks, Wesley Chapel Nissan for helping ... Read More DealerRater - Nov 20, 2024
Tried to rip me off and force me into a warranty. Tried charging me 1199 dealer prep for a vehicle used and not prepped and 600 to e file a title. I spoke with the one star manager Sebastian and after recording him lying to me, ended the conversation!! They’re price gouging and lying through their teeth. They’re the reason car salespeople get a bad rap. Go somewhere else!! Because I am sure I’m not the only one they lie too!! Buyer beware!!
Worst dealership to work with by far. Can never get ahold of their finance department and the younger girl who works the front desk is a liar
Erick Manzano at Wesley Chapel Nissan made my purchase so seamless and exciting! He was very knowledgeable and professional. Answered all of my questions and was patient throughout the entire process. I would definitely recommend him to others and would do business with him at Wesley Chapel Nissan again! Also big thank you as well to Jeny Hoyos and Camille De Jesus for assisting me as well throughout the process as well!
On or about on July 15, 2024, I was looking to purchase a 2024 Nissan Rouge. I met with Salesman, Carson Saunders, who was very polite and professional. Carson was very knowledgeable about the cars he showed me, and was very passionate about helping me find my “new” car. He made me feel very comfortable throughout the entire deal. Carson is definitely an asset to Nissan and in my opinion, he has a great future ahead of him in the car business.
Piero was an amazing salesman- listened to our needs, got us a good deal, and made the whole process so easy. very polite and never pushy. Would definitely do business with him again!
Great pre sale, horrid post sale. Is unable to type or use email or a phone. Unsure what’s so hard about basic customer service. Minimum wage paid teenagers have offered me a better customer experience than the flashy Ill mannered sales guy who thinks he’s above basic communication.
Chase did a good job showing the car and the dealer made a good deal
Carson was an amazing sales person. He paid attention to my needs and was very accommodating.
My experience at Wesley Chapel Nissan has been fantastic. My sales associate, Carson, has been amazing. He was happy to take as much time as I needed and was very helpful throughout the entire purchase process. I got a fair deal on a great car! Thanks Carson!
just had an amazing experience at wesley chapel nissan with carson. he answered all my questions and made the process very easy !
Carson went extremely above all expectations as he is very professional, knowledgeable, and courteous. I can without any hesitation, tell you Carson exceeds in every way. He is most definitely a true asset to the Wesley Chapel Nissan team.
FORGED MY SIGNATURE ON A AUTOLOAN AND COMMITTED FRAUD AND INFLATED THE PRICE THOUGHT I WAS SIGNING JUST TO RUN MY CREDIT AND HE LIED
I always have the best experience at Wesley Chapel Nissan. Yaz is great.
Carson is the guy to go to, helped me get into my first financed car and the process was very easy.
Yaz in service department was very helpful and supportive to fix my car.
Carson Saunders was FANTASTIC!! It was the best experience I've ever had buying a new car! I would highly recommend!!!
Carson was a great help in choosing the car for me. I recommend everyone to Nissan for his help.
This dealership has been absolutely awesome. I drove from Orlando to Wesley Chapel to buy a car from them. Piero has been the best car salesperson I have ever worked with! Please go see him. Plus they have lifetime powertrain warranties for their vehicles. Jenn the finance person stayed really late to complete all my paperwork since I had driven so far. She also kept looking for the best interest rate she could find even the next day after I signed the documents. She actually found a cheaper rate 2 days later and she got all of the docs ready for ... Read More Google - Jun 7, 2024
I had an amazing experience at this dealership thanks to Jamal's excellent customer service. From the moment I walked in, Jamal greeted me warmly and made me feel valued. He listened to my needs and provided all the information I needed without any pressure. Jamal followed up with me to ensure I was satisfied with my purchase. His dedication to creating a personalized and exceptional experience made all the difference. Highly recommend this dealership and especially Jamal for anyone looking for top-notch service and care!
I've had nothing but terrible experiences here. Giving my praise to YAZ in the service dept. though. Ending my ties with this Nissan facility. Would rather drive to Brandon.
From our salesperson Piero to the sales manager Sebastian all the way down to Fitz in finance we could not have asked for a more honest and pleasant buying experience. Wesley Chapel Nissan you have earned customers for life!!! Extremely Thankful The Fahey Family
I purchased a 2024 Nissan Kick last week and was overcharged, manipulated by Cliff to sign for a financing agreement I DID NOT agree to, and after reviewing the paperwork. Cliff added an additional $7707.69 without my approval! This has to be a crime!!!!! The amounts are NOT what we agreed on several items. He mentioned increasing the payment but never asked or mentioned increasing the amount I would be financing! In my opinion, this was done deliberately. I went back to the dealership the next day and had him remove all the "extra" stuff he tricked me into financing ... Read More Google - Jun 3, 2024
Carson was amazing! He was helpful, attentive, honest, and overall genuine...
I had the pleasure of working with Craig as my service advisor. Let me tell you, he is the most professional, down to earth advisor I have ever had the chance of working with. He truly is a breath of fresh air. I shared with him I had two kids in college so he worked with me on what repairs needed to be a priority on the car and we worked out when the other repairs needed to be completed so it didn’t break my bank. I truly appreciate his honesty and his constant communication around my son’s ... Read More Google - May 28, 2024
Sebastian Manzano and Randy Torres were awesome and great to work worth. We leased a 2024 Nissan Rogue Platinum for 36 months. I hope these two are still at Nissan when our lease ends as I will purchase/lease from them again. I’m sure they now have a lifetime customer.
Thank you Chase for sticking to your commitment of “getting the deal done” We appreciate you delivering a excellent customer service experience throughout our entire process Thank you for making our sons 16th birthday a happy moment
Thank you so much Chase for making this deal work for our son’s birthday gift. We appreciate your time and patience. Everything here exceeded our expectations. Would definitely recommend buying a vehicle from you guys.
My vehicle was making a noise and I scheduled a diagnostic appointment. I was nervous because the reviews were not positive. I must say that I was pleasantly surprised with my experience. Ryan from Texas, did an excellent job explaining to me what needed to be done in order for my car to work properly. He also went the extra mile by helping me find out information regarding my extended warranty. I wish I would have purchased my car from Wesley Chapel Nissan. I definitely would recommend you taking your car here for service and asking for Ryan from Texas.
Smooth as always. Darren is the best service advisor. Highly recommend him
Chase was the loop tech who worked on my vehicle, he did an awesome job!!!
I went to Nissan for an oil change on my Nissan but after realizing it needed more repairs than I wanted to spend I decided trading it in might be better. I met with sales mgr I think, and he pre qualified me. we went out and looked at a couple of cars, I test drove 2020 Hyundai Elantra and fell in love with it especially when he said look even new tires I thought yea a car that didn’t need tires as we know can be quite expensive so new tires was just another plus what I didn’t ... Read More Google - May 14, 2024
I’m in love with my 2024 Nissan Sentra I definitely had a great experience here!!!
Randy super energetic professional. Definitely I come back for buy another vehicle with him.
Scott was really nice and helped me with the maintenance for my car and provided the necessary options.
I was helped by a gentleman by the name of Randy and his The assistance was absolutely perfect
Always the Best
I purchased a truck here for my first introduction to the Nissan brand. Abdo in sales, Sebastian in management, and Ms. Hoyos in finance are genuine people. I can't wait to meet the service team.
Good and excellent customer service
Thank you to Son for making the repairs on my daughter’s car. Your communication and service level is top notch. It is great to be able to bring your car to a knowledge and informative person for service.
Ryan D was amazing. Did a great job on my car. Fantastic service with a smile.
Went up there to get my tires rotated on my Tesla. Son was super nice and got it done fast!!
Ryan d worked on my car and he did an amazing job
Scheduled service at Wesley Chapel Nissan and was met by a guy with an interesting name I hadn't heard before, which was Son. Took my Sentra in for routine services and Son gave his recommendations on my future service which was a major one. He explained the importance of getting it done to keep my vehicle on top shape and running smoothly, and I took his advice. It was great hearing honest and genuine recommendations which will keep me coming back. Thanks Son!
I had a great experience with Ryan D!
I was recommended by my son to take my vehicle in to WC Nissan was told to see or ask for Son, a tech there. I can see why! He did a great job on my vehicle, which needed a host of high-mileage repairs, and I had no problem making sure the right work was done with the quality I expect from a dealership like Wesley Chapel Nissan. Son gave me the breakdown with my adviser, what to look out for, and future service needs to keep my vehicle in top shape. Thank you Son for your genuine attentiveness to ... Read More Google - May 1, 2024
Took my Nissan Murano in for service and very happy with Son's knowledge, honest recommendations on future service, and overall job well done. I do inspect my vehicle after it's gone through service and always happy with the quality of work done by Son. Keep up the great work!
I recently had the pleasure of having Ryan D work on my car, and I was thoroughly impressed! He completed an oil change, tire rotation, and alignment all within an hour - talk about efficiency! But what really stood out was the quality of his work. Ryan did a fantastic job, and my car is running smoothly and perfectly aligned. His expertise and attention to detail are evident in the excellent service he provided. I highly recommend Ryan D for any car maintenance needs - he's a true professional!
Service was clean and got me my car in and out with no issue! Definitely want to thank David Phillips for getting the job done along with being thorough in what was recommended even if I couldn’t go ahead with them!
Had the pleasure of working with technician Ryan D. He was very knowledgeable and also very efficient when it comes to getting my vehicle diagnosed and repaired. Would highly recommend requesting him as your technician during your next visit.
Only reason to go is for the technician Ryan datadeen always works on my truck and car. Great service always friendly, gets the job done in a timely manner and has a great hairline.
Had a great experience, David Phillips worked on my car and did a great job
Very knowledgeable personnel with some excellent skill sets. I have had all of my Nissans serviced with them and have not been disappointed.
Service department is amazing. Darren Blount really knows how to comfort people when getting service done to there vehicles and he never leads them down a rabbit hole and tries to give them stuff they don't need. If Darren Blount is working, I always request him. Thanks Wesley Chapel Nissan for what you do and how you do it.
This place does not care about you as a client and it is only interested on selling you a car at all cost. My over the phone experience was excellent so I stopped by to see if it was possible to trade my lease car and if the numbers would match, I would have appreciated more transparency and honesty about the possibility of a deal, instead they are only interested on getting your social security number to lock you in, I specifically said several times to only run my credit one time and let me know what the numbers look ... Read More Google - Apr 21, 2024
If I can give Nissan 0 stars I would! I bought a car back in December of 2022 and I got a Hyundai ELANTRA 2020 BIG MISTAKE!!!! 8 months later check engine light is on traction control is on! Mind you I barley drive my car and it’s giving me SO MUCH PROBLEMS!!! I’ve called try trading in my car with them but they are no help!!!! At all sold me the car with problems and now I’m stuck with it! NISSAN DO BETTER!!!!!!!! They don’t care about their customers they only care about selling you a vehicle. Unfortunately.
Trust me do not purchase here they are not honest and are sneaky they will add add-on numbers to your purchase. And watch out for when they show you the documents they will cover specific information so that you don’t see it. Their technique…Honestly in this country has gone down the drain and greed has taking over at least at this dealership. Can’t say I didn’t warn you.
4,250$ minimum additional fees are applied to every new and used vehicle to start and only go up from there. Below are the hidden fees that I extracted from their online disclaimer. $189 pre-delivery service fee $559.55 electronic Registration Filing Fee $2,499 Wesley Chapel Nissan Protection Package, and any reconditioning expenses, which amount will "vary" very much. $1000.00 price increase for all purchases that do not include a retail trade on both new and used cars. The fine print is very important.
The dealer is a scam I tried to purchase a new car they brought me numbers that would make the 42k car I was trying to buy cost 1096 dollars a month for 82 monthswith a 6k down payment lmao over 80k for a 42k dollar car after I got mad and threatened to leave they finally got it down to 650 for 72 months no down payment a huge scam do not shop here lol little did they no I have purchased over 50 cars lol dirty dirty dirty people up here would not recommend at all they are just looking to absolutely rip ... Read More Google - Apr 7, 2024
To: Owner Jay Rosario my family have been nissan customers since 1997 and i have bought cars and took friends to your dealer. I just purchased a veichle from you and car came defective screen vibrates, steering wheel rattles, inside of doors shake and blutooth connection has static and cuts off. The seats are hard and is killing my back. I had to go see chiropractor for back pain. I was told the sl an sr models are the same and they are not. I took car to shop 3 times and tech from another nissan heard the noise and unscrewed door ... Read More Google - Mar 22, 2024
Friendly staff greeted us at Wesley Chapel Nissan. Answered all our questions in a polite and respectful way
Muy contenta con el trato recibido l; conseguimos lo que queriamos y gracias a Piero Marrufo el mejor para llevar tu sueño de carro nuevo a una realidad; seguro que regresare y mandare a mis conocidos para donde el
HORRIBLE